If you are dissatisfied with your order for any reason, you can return your unused item(s) within 14 days of purchase date for an item of equal value. Exchanges are not accepted after 14 days from your purchase date. There are no cash or credit refunds given, only exchange of product(s). Any item(s) used cannot be returned or exchanged. The original shipping and handling charges are non-refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.